Sales Policies

Terms of Sale - U.S.A are Net Prepaid on all orders. Payment may be made by:
a) Wire Transfer to our bank
b) American Express, VISA, Mastercard or Discover
c) Business check drawn on a U.S. Bank (must clear prior to shipping)

IMPORTANT! DO NOT EMAIL credit card information as we accept no responsibility for stolen credit card information transmitted to us via email. One of our sales representatives will contact you by phone or you may fax your credit card data. Credit card billing address and card security code are required.

Terms of Sale - Export are Net Prepaid on all orders. Payment may be made by:
a) U.S. Dollars by Wire Transfer to our bank
b) Confirmed Irrevocable Letter of Credit payable at sight in U.S. Dollars
c) Check / draft in U.S. Dollars drawn on a U.S. Bank (must clear prior to shipping)

Contact Customer Service by phone at 985-624-9782 or e-mail at
roland@rootintl.com for details and instructions on payments.

Credit Terms are available only to qualified Government entities and our established U.S.A. customers.  Terms are Net 30 days.  Finance charges equal to 1.5% of any unpaid balance will be assessed after 30 days.  Each purchase made on credit terms will require a written Purchase Order stating applicable terms and shipping point.

Shipping is FOB Origin unless otherwise notified.  U.S.A. customers must specify choice of carrier and level of service desired.
Export customers must specify type of carrier: air freight or sea freight, and airport or seaport to which delivery is desired.

Shipments will be prepaid and cost of freight and related expenses will be for buyer’s account. Upon customer’s request and by prior approval of our Customer Service Department, shipments can be sent freight collect or invoiced to customer’s Carrier Account (domestic U.S.A. shipments only).

We reserve the right to specify terms of sale which apply to any sales transaction.

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